The second-hand marketplace Shoppers Voice Displeasure Over Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Changes
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options due to shopper criticism.
